PRIVACY POLICY

Last updated: 5 May 2026

WHO WE ARE

The Event Rooms (“we”, “our”, “us”) operates an event venue based in Croydon, South London. We provide venue hire for private events, including weddings, parties, and corporate functions.

For the purposes of data protection law, we are the data controller of your personal data.

Contact details:

The Event Rooms
3 To & Middle Street
Croydon
CR0 1RE
Email: hello@theeventrooms.com
Phone: 07397903500

WHAT INFORMATION WE COLLECT

We may collect and process the following personal data:

Information you provide directly:

Name
Email address
Phone number
Event details, including date, type of event, guest numbers and budget
Any other information you provide via enquiry forms, email or phone

Marketing and lead forms:

If you contact us via Facebook or Instagram lead forms, website enquiry forms or third-party platforms, we may collect the same details listed above.

Website usage data:

IP address
Browser type
Pages visited
Cookies

HOW WE USE YOUR INFORMATION

We use your data to:

Respond to enquiries and provide quotes
Manage bookings and event planning
Communicate with you about your event
Send relevant marketing, if you have opted in
Improve our services and website

LEGAL BASIS FOR PROCESSING

Under UK GDPR, we rely on:

Contract – to provide services you have requested
Legitimate interest – to respond to enquiries and run our business
Consent – for marketing communications

SHARING YOUR DATA

We do not sell your data.

We may share your data with trusted third parties, including:

CRM systems, such as Pipedrive
Form and data tools, such as Jotform
Email and marketing platforms
Payment providers
Event partners, only where necessary

All third parties are required to keep your data secure.

DATA STORAGE AND RETENTION

We only keep your data for as long as necessary.

Enquiries: up to 12–24 months
Bookings: up to 6 years for legal and accounting purposes
Marketing: until you unsubscribe

YOUR RIGHTS

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing
Withdraw consent for marketing

To exercise your rights, contact us at: hello@theeventrooms.com

MARKETING COMMUNICATIONS

We may send you marketing emails or messages if you have enquired about our services or opted in.

You can unsubscribe at any time using the link provided or by contacting us.

Our website may use cookies to improve user experience and analyse website traffic.

You can control cookies through your browser settings.

DATA SECURITY

We take appropriate measures to protect your data, including secure systems, restricted access to personal data and the use of trusted third-party providers.

CHANGES TO THIS POLICY

We may update this policy from time to time. The latest version will always be available on our website.